Akpors had just gotten a job as a porter in a five star hotel in Abuja.
The manager told him:
MANAGER: “In here we give every customer personalized services and you have to be very observant so you know how to address their every need even before they ask.”
Before the manager could finish, a couple walked through the hotel entrance and the manager quickly approached them, nicely took their baggage and said,
MANAGER: “Welcome Mr & Mrs Williams, it is our delight to have you in our hotel. Please come this way to the reception” and he led them to the reception.
After the couple had been taken care of, Akpors asked the manager,
AKPORS: “Has the couple been visiting this hotel before?”
MANAGER: “No”
AKPORS: “So how come you knew their name?”
MANAGER: “That is why I told you to be very observant. All I had to do was quickly look at the label on their baggage while i was taking it from them and saw the name on the tag. Oh! here comes another couple. Why don’t you give it a try?”
AKPORS: “Ok”. And he hurriedly approached the couple, helped them with their luggage and said, “Welcome Mr & Mrs SUPERIOR HAND MADE LEATHER! We are delighted to have you in our hotel…”
The manager fainted!
